Loading... Please wait...


Q: How quickly will my order be processed?

A: Orders are processed within 1-2 business days.


Q: When will you dispatch my order?

A: After order fulfillment and packing, we dispatch within 1-2 business days.


Q: How do you deliver my order?

A: We use Australia Post’s eParcel service and provide you with a tracking number to check here.


Q: When will I receive my order?

A: The usual delivery time within Sydney is 1-2 (business) days; to other cities is 3-4 days; and to country or Western states is 5-6 days.


Q: Do you post internationally?

A: Yes, using International Express Post. Specific country restrictions apply. Click here for more details.


Q: I’m looking for a particular product, can you help me?

A: Yes, we welcome your enquiries. Contact us.


Q: Will you be adding more products to your store?

A: Yes, we continue to extend our product line week to week. Check back regularly for exciting new additions.


Q: Where are you based?

A: We’re based in Sydney’s beautiful Northern Beaches. We dispatch orders from Dee Why N.S.W. 2099.


Q: How fresh is your stock?

A: We have a high turnover, and receive new stock daily. 


Q: How accurate are your stock levels?

A: If we cannot fulfil an order, whether partly or wholly, we will inform you accordingly and work to fulfil the order as soon as possible.


Q: I am after an 'out of stock' item. When will you get more?

A: We receive new stock daily but items may be unavailable for weeks at a time. On the item's page, enter your email address to be notified when the item is back in stock.


Q: Do you have a minimum order?

A: We have no minimum order, please order the most or minimal as you like.


Q: I wish to buy more than 30 items of the same product but can't on the website. Help?

A: Using a Desktop browser, click the "Add to Cart" button multiple times to reach the desired quantity into your shopping cart. 


Q: Can my parcel be delivered without signature if I'm not home?

A: Yes, we can Safe drop your parcel with your 'Authority to Leave'. Let us know in the "Order Instructions/comments" text box before proceeding to payment.


Our Newsletter