You may return most new, unopened items within 14 days of delivery for a full refund excluding shipping and handling charges. We will pay the return shipping costs if the return is a result of our error (e.g. received an incorrect or damaged item etc.)
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Cancel or (Make Changes)
Please contact us immediately, if you wish to cancel your order or make changes. It is only possible to cancel or make changes to your order before it is Shipped.
While we pack every order very carefully, fragile items can infrequently be damaged during transit. If you have received a damaged item, please accept our apologies and contact us immediately. We will either replace the item or give you a full refund (including postage costs.)